Genesis Solution
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Problem

Bill instalment plans

An oversized bill does not have to be paid all at once: we help you split it into sustainable instalments.

How it works

An unexpected balance adjustment, a colder winter than usual or a huge bill after a consumption correction can put any family in difficulty. In many cases you are entitled to pay in instalments, and the supplier is often required to grant them under ARERA's rules. We check whether your bill qualifies, prepare the request and agree with the supplier on an instalment plan that fits your means, making sure there are no interest charges or conditions outside the rules.

How we solve it

  1. 1We review the bill and check your right to an instalment plan
  2. 2We prepare and send the request to the supplier within the deadline
  3. 3We agree on an instalment plan that fits your means
  4. 4We verify that interest and conditions comply with ARERA's rules
  5. 5We keep an eye on every instalment deadline through to the last one

Required documents

  • Identity document and tax code
  • The bill to be split into instalments
  • IBAN for direct debit of the instalments, if desired